Promises Promises - Eagles Flight

Promises Promises!

A truly united team-of-teams delivers a serious service advantage

Overview of Promises Promises!

No one is an island within any organization—we’re all customers and suppliers within a grander service scheme. Working contrary to this is the reality that people tend to build borders; they can’t see beyond their own ‘job’ and immediate needs to their vital role within a greater whole.

When this attitude spreads, the symptoms are obvious: distrust, self-serving behavior and broken commitments. The results of those trends are worse: compromised quality, minimal productivity and terrible customer service. Promises, Promises!™ promises and delivers a perception-shattering experience that casts a vision for a truly borderless organization.

Unified by trust, open communication and common purpose, you can develop a highly productive team-of-teams—and hone your service advantage.

Hear about promises promises...

Learning Outcomes

Move from a 'me' mentality to a 'we' perspective - everyone is interdependent!
Operate with more ease and efficiency by fostering an environment of trust
Negotiate to generate mutually beneficial results and productive partnerships - everybody is a customer and supplier
Optimise overall success by aligning your efforts to achieve individual, team and organisational goals
Employ collaboration and widespread communication - focused on 'big picture' needs - to deliver exceptional internal and external service

Learner Experience

The inaugural meeting of the United League of Nations is set to commence...and you're invited! Empowered as the elected politicians of your own nation - one of 10 - you and your team must honour the promises made to your demanding constituents. Within a world of diplomatic intrigue, politics, scandals and lots of fun, you'll have to overcome distrust, cultural barriers and flawed communications to make good on your commitments. But, with the clock ticking, the Promises, Promises! experience breaks down these borders to show the importance of delivering on both 'local' and 'global' priorities. You will be surprised by the learning as you develop key skills based in productive collaboration, open communication and results-focused teamwork, all with an eye to achieving the ultimate goal-becoming a truly United League of Nations.

The Practical Details

3-4 hour programme
Minimum group size of 20
Team of 2-6 participants
Suitable for cross-functional and intact teams at all levels
Ideal for use in both a conference and training setting

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Testimonals

You will go a long way ...: “You will go a long way to find an activity that is so closely aligned to the everyday business situations we encounter”

Thanks for the course: “Ger - thanks for the course - the team loved it”!

The group really enjoyed the session: “The group really enjoyed the session as did I. Hopefully it will be the first of many.”

Just a note of thanks: “Just a note of thanks for the excellent energy and activity you completed with us yesterday. The session was well presented and facilitated”

The session was brilliant: “The session was brilliant...absolutely brilliant! I'm so pleased with the learnings, the outcome and the way the team participated.”

Professionally presented!: “Thanks for everything. This was brilliant and really professionally presented!”

Thank you for sharing the feedback from the participants: “Thank you for sharing the feedback from the participants. I chatted with many of the team and they found the session both relevant and very enjoyable, as I did. We hope to build on the experience of this course and make it very tangible for the P2P day to day activities.

Thank you for your professional approach and delivery”

The team was hugely charged: “The team was hugely charged after the morning's activities. Please pass on my thanks to Ger, David, Dave and Jess.”